Emergency Information

General Information

If you find yourself in an emergency situation, you can contact someone at the Embassy or Consulate 24-hours a day. 

The American Citizen Services office can be reached at (212) 22 26-71-51. This office is open from Monday through Friday 8 am until 5 pm. Walk-in hours for the public are 8:30 am-9:30 am and 1:30 pm to 3:00 pm Monday through Thursday.

If you have an emergency and it's after regular business hours, please call: 

(212) 61-17-23-67 (Casablanca)

(212) 61-12-19-39 (Rabat)

NOTE: These numbers are for emergencies involving American Citizens only. Questions regarding visas should be directed to the appropriate visa office.

When you are in a foreign country, you are subject to its laws. If you experience difficulties with local authorities, keep in mind that American officials are limited in what they can do to assist you by foreign laws, U.S. regulations and geography. The U.S. Government has no funds for your legal fees or other related expenses.

Should you find yourself in a dispute that may lead to police or legal action, consult the U.S. Consulate in Casablanca. Although consular officers cannot serve as attorneys or give legal advice, they can provide a list of local attorneys and help you find legal representation. However, neither the Department of State nor the U.S. Consulate can assume any responsibility for the caliber, competence, or professional integrity of these attorneys.